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We are a small business, located in Portland Maine. We opened our inaugural brick and mortar shop just off the peninsula in Deering Center, Portland in 2018, and in June 2023 after five fabulous years on Stevens Ave we hugged and said "see you soon", in pursuit of a fabulous new space to grow. We are open online 24/7.
Curated gifts with a focus on independent makers, be they local artists or from elsewhere, we also create our own Darby Jones Jewelry and work with makers (the very best in the business) to create special items just for you, under the Darby Jones label. Fun-fact; 98% of the brands we carry are women owned. We also offer Fair Trade products, as well as a selection of internationally recognized brands and goodies such as chocolate, biscuits, crisps etc imported from Ireland and the U.K.
We offer customizable options, and specialize in creating custom gift basket / gift box / care package gifts for individuals, wedding favors, corporate gifting and for specific professional gifting occasions, such as; Home Closing Gifts for Realtor / Mortgage Broker clients.
We carefully curate every single item and especially love to share details with you about the artist / maker / brand we have chosen to invest in as we believe it is important to feel a connection to the items you choose for yourself, or to gift to loved ones.
We are so very appreciative of your business. Thank you for shopping 'small business' with us! We trust you'll love the item(s) you've chosen. If not, we're absolutely happy to facilitate an exchange for alternative goods, issue a refund either to original payment form or in the form of store credit (Darby Jones Gift Card) according to the following policy;
Return within 10 days of original purchase:
Exchange within 30 days of original purchase:
Please Note:
Respectfully we ask that eligible items be in original condition (unworn / unused) with all packaging and / or tags intact, accompanied by original receipt/gift receipt.
The following items are ineligible for return or exchange: customized goods, special order goods (not typically offered), Darby Jones Gift Cards.
Online Exchange / Return: Shipping cost of return item(s) is at expense of customer initiating return.
Free local delivery within a five mile radius of 04101. We do our absolute best to process (and deliver) in a timely manner. Please note, "we" is currently one person who when necessary enlists the help of family members during high volume business times.
We are fully committed to ensuring your experience in shopping with Darby Jones is top notch, and in turn appreciate your patience and understanding in advance if delays happen to occur.
We carefully package and ship within the United States, via USPS / UPS. Generally shipments are processed with 72 hours, although there are times when due to high volume of business or back-order status of items, online order processing can be impacted. We will always communicate potential delays to you so you can stay fully informed and make any possible changes to your order accordingly.
Once a shipping label has been created, an email is sent to original purchaser 's email address (including USPS / UPS tracking info when applicable). If you are awaiting a shipping confirmation email, and believe you ought to have received one don't hesitate to reach out to us at anytime.
We offer complimentary gift wrap. If there are items within your order that should be grouped together, or you'd like to include a personal note, please make note of those details within special instructions at checkout.
If you have any concerns or questions please contact us at any time, and again, thank you for shopping small business with Darby Jones.